Personal Shopper

At Spring Flowers we aim to give the most personalized and attentive service possible. Even though you may not be able to walk into one of our stores, we would like you to feel as though you have the opportunity to benefit from the full shopping experience.
For this reason, we would like you to call one of our expert sales associates to discuss the items you have seen on our website as well as to ask their opinion regarding the style, color and sizing that is most appropriate for your child. Our sales associates will act as your personal shopper. They will provide you with a description of other items we have in stock and that may not be pictured on the website. If you so desire, they can also send you accessories such as socks and tights to match the outfits that you are interested in.

To place an order, simply call 212-207-4606 or email order@SpringFlowersChildren.com. You will be connected to your personal shopper, with whom you can develop a longstanding relationship if you wish.

How to Place an Order

To place an order, simply call 212-207-4606 or email
order@SpringFlowersChildren.com. You will be connected to one of our expert sales associates who will assist you with any request you may have.

To complete the transaction, we require your name, a major credit card (American Express, Visa, MasterCard or Diners), the card’s billing address (for verification purposes), your telephone number and the shipping details (name of recipient, shipping address).

Shipping Details

We use UPS for all of our shipments. However, if you have an account with another shipper, we will gladly use your shipper.

For our UPS shipments, the cost varies depending on size and weight of the package, shipping address and type of service. Below is an approximate estimate of pricing:

For boxes under 5 pounds

• UPS Ground: $15
• UPS 2nd Day: $35
• UPS Next Day: $45
• UPS Next Day with Saturday Delivery: $55

For boxes between 5 and 30 pounds

• UPS Ground: $25
• UPS 2nd Day: $45
• UPS Next Day: $65
• UPS Next Day with Saturday Delivery: $75

Please note that we only ship within the 50 continental United States.
Please allow 8 to 10 weeks for delivery of certain Party and Special Occasion dresses.

Return Policy

Our return policy is store credit only. However, if you reside far away from our boutique locations and you are not able to come into the store to view the item(s), we will allow a refund. In this case (website orders only), you have 2 weeks from the date your shipment is sent from our store to return merchandise for a full merchandise refund (shipping cost will not be refunded). Beyond this 2 week timeframe, you can return the merchandise for a Store Credit only.

Please note that we will only accept merchandise for exchange or return, if the merchandise is sent back in its original condition, with the tags still attached and with a copy of your receipt enclosed.

This return policy, as stated above, is applicable ONLY to orders placed through our website. Purchases made at our retail locations are not refundable and exchanges are subject to conditions listed on the receipt. We are sorry but website sales shipped to New York City, Long Island and Palm Beach areas are returnable for STORE CREDIT ONLY, NO REFUNDS, NO EXCEPTIONS.

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